Shipping Policy

Here at MaxKn95.com, we are dedicated to making sure our customers get their purchases as promptly as possible. All items are FREE shipping.  Average shipping time is 5 – 10 days for free shipping.  Please note that shipping may be delayed due to COVID-19 & various holiday seasons.

Handling Time

Orders placed after 3 PM EST will begin to be processed the following business day.   As such, the estimated date of delivery must be adjusted to accommodate this cutoff.  For example, if a Standard Shipping order is placed at 4 PM EST on Tuesday, the order will be processed on Wednesday and the delivery speed will take effect on the shipping day.

Shipping Restrictions

All orders require a shipping address.
Orders cannot be delivered to PO boxes, APO/FPO addresses and U.S. territories.
Shipping is limited to the 48 contiguous United States.

Oversized Items

Unfortunately, our fast shipping services do not apply to the oversized items in our store. During the shopping process, customers will be notified if their purchases are classified as oversized. For more information, you may contact our customer support team at sales@MaxKn95.com.

Backorders

MaxKn95.com does not usually take back orders or process re-shipments. However, certain products in which a backorder or pre-order is available will be identified as such.

Damaged Goods

If an item arrives and it has been visibly damaged in transit, please contact the MaxKn95.com customer support team immediately. Claims are handled by the shipping company, but MaxKn95.com will offer assistance to customers to the best of its ability.

If you have any questions regarding our shipping policy, please contact us at sales@MaxKn95.com.